Controller
Riedel IT & Datenrettung Stuttgart Owner: Benjamin Riedel Gosheimer Weg 11, 70619 Stuttgart, Germany Phone: 0711 / 35 88 55 8 · E-mail: riedel@riedelit.de
Data processing on this website
This website is a static site – the only exception is the “Describe your case” form (see below). It uses no cookies, no analytics or tracking services and embeds no third-party content. No profiling takes place.
Server log files
When this website is accessed, my hosting provider automatically collects information in what are known as server log files, which your browser transmits (e.g. IP address, date and time of access, page accessed, browser type). This data serves to ensure trouble-free operation and to improve security (legal basis: Art. 6(1)(f) GDPR). It is not merged with other data sources.
Contacting me
If you contact me by email or phone, I store your details in order to handle the inquiry and for possible follow-up questions (Art. 6(1)(b) GDPR). I do not pass this data on without your consent.
Describe your case (form)
On the “Describe your case” page you can describe your case to me step by step. Your answers stay in your browser until you tap “Send my case now” at the end. Your details (name, phone number, e-mail address, your answers and your own texts) are then passed, encrypted, to a small script on the web server of my hosting provider IONOS, which immediately forwards them as an e-mail to my mailbox. The mailbox is hosted by Microsoft 365 (Microsoft Ireland Operations Ltd., Dublin), with whom a data processing agreement is in place. Nothing of the content is stored on the web server. To prevent misuse, the script only counts how often something was sent – using a daily changing, non-reversible code instead of your IP address; this count is deleted after 24 hours.
If you tick “Send a copy to my e-mail address”, you receive a copy of your details at the address you entered – without any advertising.
The purpose is to handle your enquiry and, where applicable, to prepare an order (Art. 6(1)(b) GDPR). I keep your message as long as it is needed for this; if an order follows, the statutory retention periods apply. Your data is not passed on to third parties without your consent.
Instead of the form you can also send your case from your own e-mail program – the section “Contacting me” then applies.
Your rights
You have the right at any time to information about the personal data stored about you, as well as to rectification, erasure, restriction of processing, data portability and objection (Art. 15–21 GDPR). You also have the right to lodge a complaint with the competent supervisory authority – in Baden-Württemberg this is the State Commissioner for Data Protection and Freedom of Information (LfDI BW).